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Noticeboard

Out of Hours
Gwent Out of Hours - 111.  For emergencies only: to be used when you cannot wait to see your own GP the next working day. The on-call doctor will return your call to assess your need from the service.  Should you be visited at home please identify your house by switching on your outside light or keeping an eye out for the medic car.

Prescriptions
A minimum of 48 hours notice is required to issue repeat prescriptions and must be received in writing. Tick the items you require on the repeat prescription counter-foil and drop it in the box found on the surgery wall near the main entrance. You may also drop your repeat into your local pharmacy but this may take longer to issue.  Please note we do not take requests for repeat medication by telephone.

 

Appointment Selection

Aber Medical Centre has a varied selection of appointments available for booking; with this in mind we follow a Care Navigation System which directs you to the most appropriate appointment for you. 

When you call the surgery for an appointment you will be asked for a brief reason for the appointment, this is not to be nosy it is purely for the purpose of navigating you appropriately. You may be directed to an external agency such as Dentist, Optician or Pharmacy depending on the problem you disclose.

Are you aware that we now have a physiotherapist for any joint and muscular pains? Please speak to reception for further information.

Please check what appointment suits your needs the most before contacting us.

Pre-booked Appointments:-

These appointments are available for all clinics.  A Doctors appointment can be booked upto 4 weeks in advance for ongoing conditions.  You can book an appointment for a Doctor online by registering for our My Health Online facility. These appointments can be booked 4 weeks in advance and are not available in Surgery.

Nurses and phlebotomist appointments can be booked upto 2 months in advance for ongoing conditions.

Emergency Appointments:-

These appointments are for same day urgent medical conditions only, that cannot wait for a pre-booked appointment.  These are available by contacting the Surgery at 8am each day

48 hour emergency appointments-

These appointments are for urgent medical conditions only, that are deemed emergency but not essential the same day.  Maybe you have a medical problem that you feel is not same day necessary but can not wait until a pre-booked is available. 

House Call Request:-

For house bound patients with urgent medical conditions.  Please note a house call request must be submitted by 11am on the same day to ensure a Doctor can call out.  House visits are at the Doctors discretion, and patients requesting calls due to lack of transport will be refused.

Triage calls:-

You can request a triage call from a Doctor if you have a medical query that does not need a face to face consultation.  You will be offered a triage call if you need an emergency appointment, and there are none available.

Medication Review:-

When you are requested to make an appointment for a medication review, you are able to book in to see the Pharmacist who will review and update your medication.  Please check your prescriptions for advise as you may need to have blood tests before your review. 

Online booking only:-

These appointments are available to patients to book online when they register for My Health Online, (see tab 11 of Further Information list for full details)

The appointments currently available to book are:

GP appointments - for routine appointments only 

Blood appointments - for blood tests requested by a GP only.  If you book an appointment and it has not been authorised by a clinician your appointment may be cancelled in advance or you will be refused upon arrival.  

Cytology appointments, also known as Smear - appointments are with our Nursing team and must be booked once you have received a letter from Cervical Screening Wales.  If you book an appointment without and are not due for a screening test you will be refused.  Please note - should you be experiencing problems and are not due a routine screening please make an appointment with one of our Doctors



 
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