Noticeboard

Out of Hours
Gwent Out of Hours - 111.  For emergencies only: to be used when you cannot wait to see your own GP the next working day. The on-call doctor will return your call to assess your need from the service.  Should you be visited at home please identify your house by switching on your outside light or keeping an eye out for the medic car.

Prescriptions
A minimum of 48 hours notice is required to issue repeat prescriptions and must be received in writing. Tick the items you require on the repeat prescription counter-foil and drop it in the box found on the surgery wall near the main entrance. You may also drop your repeat into your local pharmacy but this may take longer to issue.  Please note we do not take requests for repeat medication by telephone.

 

Digital Access

Contacting surgery via digital methods of access

Did you know you can contact your surgery digitally/electronically?  

Most people have access to the internet in some form, whether you use your smart phone, tablet, or computer - it is simple to get in touch with us.  Using a digital format to contact your Surgery means you can contact us at any time of day or night, no need to wait until the surgery opens to put your request in, and no waiting on the telephones.

What services can we offer you?

We offer several ways of contacting us digitally:-

My Health Online

This service allows you to make appointments online that are only available to you!  These appointments are reserved for web only and cannot be booked inhouse.  You can also request your medication at a time that suits you; this includes repeat medication and acute requests.  Please note, you will still need to allow 48 working hours to collect from surgery and 72 working hours to collect from Pharmacy.

E-consult

You can use this service to request sick notes, medications, ask queries, admin requests, or request an appointment.  Please note if you are looking for an emergency appointment we would always recommend you contact the surgery by telephone as we can navigate your issue with better knowledge.

Email

You can contact surgery by email for any queries you have; including requesting sick notes, admin requests, complaints, concerns and feedback.  Please feel free to contact us on practice.manager.w00005@wales.nhs.uk.  You will get a bounce back email acknowledging your email, this will also advise that the email is not manned 24/7 and therefore if you need urgent assistance you are requested to contact surgery via telephone

We also has a social media page on Facebook.  We share updates and relevant information on our social media page.  Please head over and give us a follow!



 
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