Due to COVID-19 our GP/Nurse Practitioner appointment system is not running as normal, please be advised that you will be given a triage telephone appointment initially and it will be up to the Clinician if they want to see you face to face, via video call or deal with you within the phone call.

Similarly nurse appointments are affected, some appointments can be booked directly, others will need the information passed to the nurse, who will make the decision about booking the appointment.

Please do not attend the surgery unless you have a booked appointment (where possible attend alone), have to drop a repeat prescription in, or collecting something. 

Thank you for your patience during this pandemic.

Aber Medical Centre has a varied selection of appointments available for booking; with this in mind we follow a Care Navigation System which directs you to the most appropriate appointment for you. 

When you call the surgery for an appointment you will be asked for a brief reason for the appointment, this is not to be nosy it is purely for the purpose of navigating you appropriately. You may be directed to an external agency such as Dentist, Optician or Pharmacy depending on the problem you disclose.

Are you aware that we now have a physiotherapist for any joint and muscular pains? Please speak to reception for further information.

Please check what appointment suits your needs the most before contacting us.

Pre-booked Appointments:-

These appointments are available for all clinics.  A Doctors appointment can be booked upto 4 weeks in advance for ongoing conditions.  You can book an appointment for a Doctor online by registering for our My Health Online facility. These appointments can be booked 4 weeks in advance and are not available in Surgery.

Nurses and phlebotomist appointments can be booked upto 2 months in advance for ongoing conditions.

Emergency Appointments:-

These appointments are for same day urgent medical conditions only, that cannot wait for a pre-booked appointment.  These are available by contacting the Surgery at 8am each day

48 hour emergency appointments-

These appointments are for urgent medical conditions only, that are deemed emergency but not essential the same day.  Maybe you have a medical problem that you feel is not same day necessary but can not wait until a pre-booked is available. 

House Call Request:-

For house bound patients with urgent medical conditions.  Please note a house call request must be submitted by 11am on the same day to ensure a Doctor can call out.  House visits are at the Doctors discretion, and patients requesting calls due to lack of transport will be refused.

Triage calls:-

You can request a triage call from a Doctor if you have a medical query that does not need a face to face consultation.  You will be offered a triage call if you need an emergency appointment, and there are none available.

Medication Review:-

When you are requested to make an appointment for a medication review, you are able to book in to see the Pharmacist who will review and update your medication.  Please check your prescriptions for advise as you may need to have blood tests before your review. 

Online booking only:-

These appointments are available for patients to book online when they register for My Health Online, (see tab 11 of Further Information list for full details)

The appointments currently available to book are:

GP appointments - for routine appointments only 

Blood appointments - for blood tests requested by a GP only.  If you book an appointment and it has not been authorised by a clinician your appointment may be cancelled in advance or you will be refused upon arrival.  

Cytology appointments, also known as Smear - appointments are with our Nursing team and must be booked once you have received a letter from Cervical Screening Wales.  If you book an appointment without and are not due for a screening test you will be refused.  Please note - should you be experiencing problems and are not due a routine screening please make an appointment with one of our Doctors

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